Daniel Hayhurst, Head of Residential Sales at our Knutsford office, was thrilled to receive some fantastic feedback from one of our clients following the recent sale of her property. Sales Negotiator, Demi Willner, dealt with the sale which was put on the market in January and completed in April.
Daniel said: “Despite a very changeable market in 2022 we have seen several successful sales, this being one of them. The property attracted around fifteen viewings and was sold to a Sheffield family looking for a property in the country. We are finding that the buyer market is being driven more by desire rather than economic factors. Those who can take advantage of more flexible working are looking to move further from the office and relocate to larger houses with larger gardens and perhaps a more rural way of life.
“The premium areas of Cheshire are continuing to show their value and it feels like there is at least one buyer for every property I have to offer – which of course means we need more properties! We endeavour to always provide the best possible customer experience and many of the people we work with are kind enough to let us know it makes a difference, feedback is always important to our team as we constantly look at ways to improve the services we provide to our clients.”
Alison, our client said: “Communication was tip top, from the start they kept in touch and guided us through each stage. When they said something would happen, it did and quickly, their responsivity was excellent. They negotiated all kinds of sensitive and difficult issues with the house sale resulting in an excellent outcome for us. They managed all viewings for us entirely and this was done with great professionalism and reliability.”
She added: “To say they went the extra mile is an understatement - they went to the moon and back for us. In my adult lifetime, I have had to move and sell and buy a new home many times. I have never encountered an estate agent like Fisher German - intelligent, savvy, friendly and extremely committed and hard-working. Ours was not a straightforward chain and they took so much stress from us and undertook much cross-party communication when nailing exchange/completion dates, and all that goes with that came around.”
Another client, Gail said: “Moving house is immensely stressful but I can say that Fisher German took all the stress out of this for me. They were very professional, going the extra mile to make sure I knew what happening, why and when, taking the initiative by foreseeing issues with the sale, managing my expectations and supporting me and the purchaser through them. A truly exceptional and professional firm that I cannot recommend highly enough.”
Alasdair Dunne, our Head of Residential Property said; “We are always keen to have our clients share their experiences with us and are thrilled that our team’s performance exceeds their expectations. We are grateful that they have taken the time to leave such positive feedback for our team. We hope that these levels of customer service, together with our strong market presence, our comprehensive property marketing campaigns, and our thorough management of potential purchasers ensure the best possible house move for all, no matter what challenges the property market offers us.”
To view our current properties for sale and find out about our property agency consultancy click here
