Complaince fisher german

Welcome to the compliance section of our website, we have grouped together a number of our key documents, policies and standards which support the professional work we undertake across our six sectors.

We seek to always follow the five key standards set out by the RICS being to:

  • act with integrity
  • always provide a high standard of service
  • act in a way that promotes trust in the profession
  • treat others with respect
  • take responsibility

We are proud to have the 'Regulated by RICS' designation which shows our commitment to the following areas as identi fied by our professional body:

  • to practise to globally recognised standards
  • to behave ethically, and act with integrity and honesty
  • to have the required skills and competencies to do the job
  • to have a robust conflict of interest process with full transparency
  • to have the necessary safeguards for the security of client money
  • to manage our own finances appropriately
  • to provide adequate and appropriate indemnity for your work
  • to have a clear complaints process and handle disputes fairly

For further details on the 'Regulated by RICS' designation please visit the RICS website here https://www.rics.org/uk/

 

Client Monies

As a Regulated Firm under the RICS we are members of the RICS Client Money Protection Scheme. Detailed rules about the scheme can be found here

 

View our Client Money Protection Scheme certificate here

  • Fisher German LLP
  • Fisher German Limited
  • Fisher German Priestner Limited
  • Property Bond Limited
  • LinesearchbeforeUdig Limited
  • Greencrete Limited
  • UKBS plc
  • Vine Property Management LLP
  • Vine on Site Limited

Click here to view Provision of Services Statement.

Privacy Notice

GDPR Statement of Compliance

Our data sub-processors

In order for us to perform our tasks as Data Controller and Data Processor we have identified key suppliers who provide us with systems and datasets where we process personal data. These are necessary for us to provide our professional services and run our business. We have in place robust procurement processes coupled with contractual obligations that cover the access that may be necessary for our systems to function fully. This list is subject to regular update as we go through procurement events.

Generally, this information is gathered by us for legal reasons on behalf of the government, where, for example, your Right to Rent must be supported by appropriate documentation. In this case we will ask you to identify all those who will be occupying the property as their main residence where they are over the age of 18.

Details of the information that we will require from you are outlined by the Home Office and can be accessed by clicking here

Landlord and Tenant Fees

If you are a prospective tenant looking to rent a property, please refer to the individual property details for lettings Information. You can click here to read details of the permitted payments and Indicative fees for landlords are shown here. Please note that landlords should contact the office handling their property for full details.

 

Fisher German is registered with the Scottish Letting Agent Register. Further information about the scheme can be found here

Click here to view our complaints procedure.

Regulated by RICS  Royal Institution of Chartered Surveyors 
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